This talk delves into trust, result obsession, little habits, and why we don't need a "dragon slayer" in our teams.

Successful transformations hinge on trust, as rushing behavioural or process changes without first building trust leads to resistance. Furthermore, fixation on results can subject the team to tremendous pressure, perpetuating a cycle of failure and stripping joy away from the journey.

I present a case study and real-life instances to illustrate the importance of building trust, the consequences of overly emphasising results and deadlines at the expense of process improvements, and the impactful nature of small improvements.