Session

AI Through Curious Eyes and Wise Minds: A Journey Across Generations

In our rush to innovate, we often overlook the unexpected—sticking to the obvious.

There could be multiple lenses to explore AI—demographics, income, literacy, gender, tech-savviness, or accessibility for differently-abled individuals. I decided to step back and view AI through two unique lenses: the boundless curiosity of children aged 6-12 and the seasoned wisdom of adults over 55. I simplified my focus and selected the most basic yet profoundly diverse one: these two generations, as they represent the extremes in life’s spectrum—one brimming with curiosity and the other with experience.

AI didn’t take time to establish itself. It disrupted technology and was adopted almost overnight, leaving us grappling to figure out its usability and relevance. Amid this rapid change, I felt the need to bring in a humane angle, taking time to consider how AI could truly fit into people’s lives.

As I delved into my research, I realised the power of these contrasting perspectives.
Children, untouched by societal constraints, are creative explorers, brimming with ideas that challenge the norms of technology. The kids dreamed of AI friends that could “teach me dance moves” or “help me with my math homework,”They don’t see AI as it should be but as a magical tool to learn, play, and grow with them.

On the other hand, the older generation carries the nostalgia of vinyl records, floppy disks, and cassette tapes, while navigating the chaos of constant tech updates. Their expectations of AI are both pragmatic and profound: “Make my life easier, but don’t overcomplicate it.” They envisioned AI companions that could “schedule my doctor’s appointments with no fuss,” or even “just talk to me like a physical person, because my kids are busy making money, and I have all the time in the world.”

After analysing over 40 individuals from each age group, uncovering exciting insights. Each person brought unique perspectives, yet I began to see patterns emerge. This is something I would love to share with you in person—with videos that will let you see for yourselves and be enchanted.

“Kids teach us to imagine without limits; elders remind us to simplify with purpose. Together, they reveal AI’s true potential.”
So, here’s the question: Do we need a superpower to design for these extremes—or just a simple human touch?
What do you think AI has in store for us?

Nandini Suthar

Salesforce, Lead UX designer, Curious and empathetic human

Actions

Please note that Sessionize is not responsible for the accuracy or validity of the data provided by speakers. If you suspect this profile to be fake or spam, please let us know.

Jump to top