Most organizations still treat knowledge as a collection of documents: create it, file it, search for it later. But in an AI-driven workplace, that model is starting to break down.

This session explores how Microsoft Copilot, Loop and emerging AI experiences like Copilot Notebooks in OneNote are transforming information from static artifacts into living, collaborative knowledge. We'll examine why documents often become dead ends, how fluid workspaces and AI-generated content change the way teams capture and share expertise, and what this means for the future of knowledge management.

Attendees will leave with a practical understanding of the shift from information storage to knowledge flow, along with concrete examples they can apply immediately in Microsoft 365.

Key takeaways:

- Why traditional document-centric work is reaching its limits
- How Copilot Pages and Loop enable living knowledge
- What AI changes about capturing, sharing and reusing expertise
- A practical framework for moving from information storage to knowledge flow