In today’s fast-paced, information-rich enterprise environments, the ability to find the right document, decision, or data point when needed isn’t just a convenience, it’s a competitive advantage. This session explores the case for a centralized enterprise search platform and introduces Onyx, an open-source, AI-powered search and assistant tool currently being piloted at Grainger.

We’ll walk through the motivation behind the initiative, how Onyx is deployed internally, and what we’ve learned from our pilot including comparisons with similar tools like M365 CoPilot and ChatGPT. You’ll see how Onyx connects to internal tools, documents, and conversations to deliver fast, context-aware answers, and how its open-source foundation enables deep customization and extensibility.

Whether you’re a team lead, product manager, or technical stakeholder, this session will help you rethink how your teams access and act on information.

Learning Outcomes:
- Why centralized enterprise search is critical for productivity, especially in technical domains.
- How Onyx works: architecture, integrations, and how it fits into Grainger’s ecosystem.
- What we learned from the Onyx pilot, including performance, adoption, and comparison with similar tools.
- The benefits of open-source: flexibility, transparency, and the ability to tailor Onyx to your team’s needs.
- What’s next: roadmap for broader adoption and how you can get involved.