Session

Being bold: The human side of fusion team delivery

Planning a large implementation project requires a lot of work, co-ordination, and assembling a team of resources to execute the project.

What is often overlooked is how the team resources will work together, how to communicate, how to collaborate, how to build trust, how to escalate and how to be able to independently make bold decisions to move the project forward. The "human" side of project delivery.

This session is a case study of how a particular team assembled to work together on a large Norwegian based project established a solid "working together" strategy early on.

In this session we will discuss:
Recruiting the right people, not only skills but right cultural fit and values.
Establishing common ground in working "agile" and following the scrum framework as a guideline and ensuring everyone used the tools (AzureDevOps) in the same way.
How we focused our daily stand-ups on what is ahead and not get bogged down on status reporting.
Defining a common "working agreement" where everyone contributes. Getting the culture right from the start and creating a definition of the climate we want to have in the project.
How we established project working principles, configuration guidelines, coding, and documentation standards.
How we built a team culture of understanding, trust, and psychological safety to address the human factors in delivering the project.
How we worked with project owners and stakeholders to ensure the customer needs were being addressed.
How we communicate over different countries, languages, and time zones to deliver on requirements.
How we learned from setbacks, failed fast, adjusted plans, fixed together and moved forward.

We hope that this session provides you with a lot of ideas and thinking points that you can take back and apply to your own projects.

Nick Doelman

Power Platform specialist, trainer, podcaster, and coach

Ottawa, Canada

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