Efficient and seamless communication is the backbone of exceptional customer service. This session showcases how our customer with a customer service center overcame language barriers using Dynamics 365 Customer Service, Power Platform Custom Pages, and Power Platform AI Hub.

Discover how a custom AI-powered solution allows employees in other countries to respond to emails received in foreign languages, regardless of language proficiency.

In addition to showcasing and exploring the customer story, the session will also include:

* An introduction to custom pages and the differences from Canvas Apps.

* A dive into Power Platform AI Hub, including how to leverage pre-trained AI models and create custom prompts to work with your business data dynamically.

* Introduction on how to work with your AI Hub prompts in Power Automate and Power Apps.

Join us to see how technology can empower global teams to serve customers more effectively while maintaining local relevance.