Breakout Panel / Fireside Chat

Not all innovation needs a grand entrance. Some of the most impactful AI-driven experiences are the ones users barely notice—because they just work. In this fireside chat, we’ll explore the concept of “invisible delight”: how subtle, anticipatory design decisions can transform usability, build trust, and create emotional stickiness in digital products.

From auto-tagging features that quietly save hours to smart suggestions that anticipate user intent without being intrusive, invisible delight is the future of user-centred AI. But how do we measure something users don’t consciously interact with? How do we balance transparency and autonomy without interrupting flow?

Join us for a deep dive into:
• The psychology of delight without disruption
• Real-world stories from AI product teams who’ve mastered the subtle magic
• Ethical questions around invisible influence
• How to build for joy, trust, and non-obvious impact

Who This Is For:

Product leaders, UX designers, AI researchers, and anyone building tech that’s meant to disappear—but still leave a lasting impression.

Key Takeaways:
• What is “invisible delight” and why it matter in AI and automation
• Examples from products
• How micro-interactions and context-aware UX shape user loyalty
• Frameworks for measuring emotional UX outcomes when UI is minimal
• When invisibility crosses into manipulation—and how to design ethically