Copilot already understands the flow of work across documents, emails, meetings, and people. But some of the most important context in an organization lives somewhere else: in business applications such as Dynamics 365 and Power Platform, where customers, opportunities, cases, processes, and business rules live.
In this session, we’ll explore how Business Applications in Work IQ brings this business context into the intelligence layer powering Copilot and agents. We’ll look at how agents can understand not just the data, but its business meaning; how that understanding can be reused across Copilot and agents instead of rebuilt for every experience; and how agents can use trusted business context to answer questions and take governed actions. The session will combine the product vision with practical examples and demos, showing what this means for business users, makers, developers, and administrators building the next generation of intelligent business applications.