Most enterprises declare DevOps done when their pipelines are green and their deployments are automated. But automation is not intelligence — and the gap between the two is where the next wave of transformation lives.

In this session, Naval Thakur introduces the CognitiveOps Model: a four-layer maturity framework that maps the journey from manual operations (AutoOps) through DevSecOps and FinOps, and into CognitiveOps — where AI agents monitor, reason, and respond without human intervention.

Drawing on 18 years of enterprise transformation across SLB, Genpact, and Accenture, Naval walks through what each layer looks like in practice, what breaks at each transition, and what the organisations already at Layer 4 are doing differently. Attendees leave with a concrete diagnostic — which layer are they on, and what is the one constraint holding them back.

Level: Intermediate–Advanced | Tags: DevOps, GenAI, AIOps, Platform Engineering, Transformation