As organizations move quickly to adopt Microsoft 365 Copilot, many overlook a critical foundation: Copilot can only be as effective as the structure, clarity, and usability of the content it works with. This session explores
• The importance of information architecture and human-centered usability to aid in preparing your environment so Copilot can take this and provide cleaner, more accurate results
• Why we still need modern IA, clean metadata, purposeful navigation, and governance as we navigate the use of AI
• Better practices to help prepare your Microsoft 365 environment to work better for people and Copilot.