different that we consume it today. Users have expectations on what answers they should get when they search or how an agent should react to their prompts. Copilot and other agentic experiences are changing the way users interact with information and their expectations. How do we evolve our intranets to meet these changing expectations and do it in a way that doesn’t hurt usability and accessibility? In this session we’ll cover

• The changes AI has brought to finding and searching for information
• How AI can be used for creating content and design
• What stays he same even with the use of Copilot and what may change
• The added value of human-centered design