Most organizations design navigation based on how the company is organized. Users navigate based on what they're trying to accomplish. The challenge comes in working to blend the sometimes-conflicting information together into comprehensive but usable navigation. In this session we’ll cover

• Common navigation mistakes
• Task-based vs. department-based structures
• Global, hub, and local navigation strategies
• Navigation testing with real users

Attendees will leave with a practical understanding of how to design navigation around user tasks, which helps both users and organizations. Remember, the best navigation is the kind users barely notice because it simply helps them get things done.