Session
The UX Snapshot: How to Evaluate Any Intranet Site in 60 Minutes
Most intranet sites don't have a technology problem. They have a usability problem. Think about your new employee, can they find key documents or answers to their questions in a few clicks? Are they getting frustrated and asking someone a question? Chances are if your new employee struggles, so wont Copilot.
From first impressions to navigation, search, and Copilot readiness, this practical session focuses on creating a no-drama internet health check attendees can bring back and start using tomorrow.
This session walks attendees through five quick steps to review their existing intranet.
• Quickly evaluate an internet site when there’s no budget or time for a full UX study
• Spot the labels, links, and navigation choices that make employees mutter things at their screens
• Tidy up information architecture so people can find what they came for
• Use task-focused navigation to move from “What department owns this?” to “What do I need to do?”
• Rename vague pages, mystery links, and content chaos before Copilot starts confidently surfacing the wrong thing
• Make practical updates today without a full rebuild, or another committee meeting that should have been an email
Attendees will leave with a practical framework that connects usability, information architecture, governance, search, and accessibility into one usable approach they can bring back to work the next day.
Patrick Cash-Peterson
Architect and Usability Designer with Sympraxis Consulting
Reykjavík, Iceland
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