Don Reinertsen says, “The enemy of flow is the invisible and unmeasured queues that undermine all aspects of product development performance.” But how can we fight an invisible enemy? Most development teams remain blissfully unaware of the negative impact of these invisible queues on their productivity and team flow, or how to deal with them effectively.

This talk focuses on modeling the presence and the negative impact of these invisible queues in the work of real teams. In this session, you’ll see how to use EventStorming to model and improve the current state of team flow, and context mapping to visualize a team's dependencies in order to understand the hidden organizational forces that hinder team productivity.