Modern APIs often return complex responses that are difficult for stakeholders outside engineering to understand. As a result, feedback cycles slow down, collaboration becomes more challenging, and valuable customer insights can take longer to influence product decisions.
At Travelport, we addressed this challenge by transforming complex API responses into intuitive, interactive visualizations that make API changes easier to understand. By using AI-assisted workflows to rapidly create, refine, and share these visualizations, we significantly reduced the effort required to communicate changes. Development teams can demonstrate updates faster, product managers can provide more informed feedback, and commercial teams can communicate enhancements more effectively with customers.
In this session, I'll walk through a real-world case study showing how AI-powered visualizations accelerated collaboration across Product, Engineering, Commercial, and Customer teams. Attendees will learn practical techniques for visualizing API responses, incorporating AI into feedback workflows, and creating faster, clearer feedback loops that improve communication throughout the API lifecycle.