Session

Product Ops a : A Game Changer for High-Performance Product Teams?

As companies scale, managing the complexity of product development becomes a serious challenge. Enter Product Operations (Product Ops) — a role that has gained significant traction in big tech companies. But is it just a trendy new label, or does it offer real value?

In this talk, we will explore the true purpose behind Product Ops and how it fits within your product organization. We’ll dive into its role in streamlining collaboration between key stakeholders such as Product Managers, development teams, customer support, and support functions like Sales, Marketing, Legal, and Communications.

But it doesn’t stop there.
We’ll also look at how Product Ops integrates with broader Product Operating Models, such as those used by companies like Spotify, Google, and Amazon, to create alignment, governance, and efficiency at scale. By leveraging Product Ops effectively, you can foster better communication, reduce bottlenecks, and enhance the productivity of your product teams.

Key Takeaways:

What is Product Ops?
Breaking down the role beyond the buzzword: how Product Ops can be a strategic enabler in large product organizations, connecting the dots between operations and product strategy.

When to Activate Product Ops in Your Organization:
We’ll discuss the scenarios where having a Product Ops function becomes relevant, especially in high-growth environments or when your Product Operating Model requires stronger governance and coordination.

Product Ops as a Key Player in Product Operating Models:
How Product Ops fits into broader operating models and drives alignment between teams, ensuring that customer needs, business objectives, and development efforts are all harmonized.

Boosting Productivity and Collaboration Across Teams:
Learn how Product Ops can streamline communication between PMs, developers, support teams, and support functions (Sales, Marketing, Legal, etc.), reducing friction and driving faster decision-making.

Rachel Dubois

Senior Agile & Product Coach, Founder

Toulouse, France

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