In this talk we delve into the intricacies of reshaping the governance model of an established open source project. This daunting task materialised for Mautic in April 2023 when the project's primary funder and founding company stepped back, enabling it to become fully independent.

The session unpacks the challenges, solutions, and lessons learned from this real-life scenario, providing an insight into how the Mautic community deftly adapted to this shift. It provides a deep dive into the creation and implementation of a new governance model and decision-making process, transforming a potential period of instability into an opportunity for democratisation and collaboration.

The session also offers a practical perspective on enabling democratic decision-making via a new Community Portal.