Telemetry in Dynamics 365 Business Central is no longer just a technical tool, it’s a powerful source of insight for consultants who want to deliver more value to their clients.

In this session, you’ll learn how to use Business Central telemetry to understand system usage, identify issues early, and support data-driven decisions, without needing a developer background. We’ll walk through practical examples from real projects, show how to run and interpret simple KQL queries, and demonstrate how consultants can use ready-made dashboards and Microsoft’s free Power BI apps to monitor performance and user behavior. We’ll also show how AI can help analyze telemetry data and uncover insights faster.

We’ll also cover cost considerations and best practices to keep telemetry efficient and affordable, so you can turn data into insights without increasing project budgets.

This session is for Business Central consultants who want to strengthen their role as trusted advisors using real, actionable data.