Session

Navigating the roadmap to Enterprise Capability Excellence

It is quite possible that a fundamental skill has been lost to the inevitable march of progress. Today is Google and Apple apps, 1 generation ago it was MapQuest, TomTom and Garmin, before that Rand Macnally and The Thomas Guide. That skill is navigating in unfamiliar territory to a definite goal. How to go from where you are, to where you want to go. We cannot help you in every situation, but, when you are thinking about your testing organization we have been there and done that time and time again. In this session, we will apply the navigation process identified by organizations around the world to the concept of maturing a Testing Center of Excellence.

We will reinterpret fundamental concepts such as:
• Orientation and Direction
• Map Legend
• Grid References
• Landmarks and Contour lines
• Scale (Time vs Distance)

Join Vermont’s Renee Taylor and one of NTT DATA’s Industry Consultants for an open and collaborative discussion on how States can and should plan for continual maturation of their Testing Center.

Renee Taylor

Quality Control Test Director, Department of Vermont Health Access, State of Vermont

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