“Nothing is forever except change” – Buddha
In the ever-evolving landscape of healthcare IT, the implementation of new federal rules or legislative mandates (such as interoperability rules, ICD code adoption, FHIR compliance, and claim form version upgrades) presents a significant challenge for Medicaid Agencies and payer systems. Testing teams play a crucial role in ensuring a smooth transition and compliance with these changes. This presentation aims to provide State Agency leaders and IT Managers with a comprehensive understanding of how to effectively react to externally mandated changes. Testing leaders will learn about the critical communication that should occur between project teams, operations teams, and Medicaid Agency leadership to facilitate a successful implementation of new rules.
Attendees will come away from this presentation, equipped with the knowledge and tools necessary to effectively manage change in the healthcare IT landscape and ensure compliance with the following key takeaways:
• Understanding the role that testing has within Medicaid Agencies
• Proactive instead of reactive strategies for changes
• Communication and early engagement of testing teams
• Organizational Change Management and Continuous Improvement
• Understanding and Identifying testing maturity within Medicaid Agencies