Behind every stalled project, missed milestone, or unclear decision is a story of tension between what people want, what’s needed, and what’s possible. But tension isn’t failure. It’s feedback.

This talk explores how to recognize and respond to tension using Team Topologies principles, flow first thinking, and a healthy dose of human insight. We’ll show how organizational patterns, team boundaries, and interaction modes can either amplify or ease misalignment — and how trust, empathy, and bold conversation are just as important as structure, if not more so. Packed with real-world examples, this session blends organizational design with emotional intelligence to help you design for flow — and for people.