Today’s workplace is strained—not because leaders lack intelligence or good intentions, but because cultures have become clumsy: rushed communication, unclear expectations, inconsistent accountability, and a widening gap between values and lived experience.

Employees are disengaging. Managers are burned out. Conflict is rising. Retention is costly. And HR is expected to fix it all.

This interactive session introduces The Cost of Clumsy Culture™, a practical and research-informed framework for transforming everyday leadership behaviors into a psychologically safe, emotionally intelligent, and high-performing organizational culture.

Participants won’t just learn what psychological safety is—they will practice how to build it using micro-behaviors, scripts, and leadership routines rooted in the TACT Leadership Model® (Trust, Accountability, Communication with Intent, Take Action).

Through real stories, actionable strategies, and reflective learning moments, attendees will uncover the subtle behaviors that erode trust—and replace them with repeatable habits that foster belonging, innovation, and retention.

This isn’t theory. It’s a blueprint HR can use immediately.