Session

Live demo | Autonomous agents connected to CRM and ERP | The Hoodie company that runs on AI

Inspired by the Microsoft AI story and convinced that you have to start with agents? But where and how? And most important, what can an agent do to support me?

AI agents work alongside people to make work smarter, faster, and more efficient. In this live session, Rob Kuijpers will demonstrate how AI enhances personal productivity, streamlines processes, and turns data into action.

Through live use cases - based on his own fictive merchandise line - Rob will show how AI agents collaborate with employees to answer customer inquiries, qualify leads, support sales, handle complaints, and drive product improvements. Experience firsthand how AI doesn’t just automate work but empowers people in their roles.

During this presentation, Rob will introduce six different agents that help with inbound inquiries, lead qualification, sales engagement, fulfillment, customer support, and finding product data. This unlocks human potential.

Rob will take the visitors into his new fictional company where he offers hoodies inspired by the Power Platform. With a good dose of humor, he will take you into the inspiring story of autonomous agents.

Meet the speaker: Rob Kuijpers bring a wealth of experience in CRM, and the Power Platform. His combined creativity and expertise makes him an unstoppable force in boosting productivity. Rob guides clients on their journey towards digital innovation using agentic AI, from initial brainstorming to full implementation and adoption. Leading AI envisioning workshops is his daily business.

What to expect: During this session, visitors will be given concrete examples of six (autonomous) agents that will actually be shown working. This presentation will convert the conceptual idea of agents into concrete and tangible examples.

Why attend: Transcend the conceptual thinking of autonomous agents and see them at work live.

Curious who Rob is? Check his website: https://robkuijpers.com

Rob told this story at the Microsoft AI Tour in Utrecht and Amsterdam. Check it online: https://youtu.be/PEVUopMhtJ0?si=JaW2ok8nLq13Ro3e

Rob Kuijpers

CRM and Copilot enthusiast at GAC Business Solutions

Bladel, The Netherlands

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