Last KubeCon, we shared "1000 Clusters, 1 Brain" marking our exciting leap into AIOps. Since then, that brain had to grow up fast! An AI just executing tasks is not enough. It absolutely must collaborate. In this sequel, we dive into evolving basic AIOps into a dynamic system of multiple agents acting as conversational bots for direct troubleshooting.

What started in one group is catching fire. We made the core platform fully reusable across teams. We will showcase how we run strict evaluations, measure key metrics, and track real progress. Working alongside AI is rapidly becoming our operational standard. We are bringing you the raw story of what worked and failed. We will discuss revamping our content strategy, forging tight feedback loops, and harnessing Knowledge Graphs for deep context to improve accuracy.

Expect a transparent look at our real struggles and big wins. Let us explore what happens when the brain gets a whole lot smarter.