Tired of KPIs that sound like corporate buzzword soup? This session demystifies Key Performance Indicators with a down-to-earth, laugh-out-loud guide to getting them right. Learn what makes a KPI real (hint: it’s not “emails sent”) and how to connect it to outcomes that matter. We’ll show how to avoid “Zombie Metrics” that stare back at you and build a dashboard that talks to your team.
Key Takeaways:
Spot the difference between vanity metrics and actionable KPIs
Build KPIs tied to process, not just activity
Design alert systems that don’t just bark—they guide
Add “humor-driven engagement” to get teams using their dashboards

Target Audience:
Operations leaders, data professionals, team leads, and anyone who's inherited a dashboard that makes no sense.
Duration:
45–60 minutes (could be paired with Part 2 as a double session)