In today’s AI-driven world, building agents (chatbots) can be approached in various ways, each offering different levels of customization and ease of use. This session will explore two popular tools within the Microsoft ecosystem: the Teams AI Library, a full-code solution, and Copilot Studio, a low-code platform. We’ll dive into the key factors to consider when selecting between these tools, helping you make the right choice for your project’s needs and complexity.