WHAT
In this session, we’ll explore how instructions in Copilot Studio can dramatically shape the behavior, tone, and intelligence of your AI agents. You’ll learn how to use instructions to guide responses, enforce boundaries, and customize personality traits—all without writing a single line of code.

We’ll break down the different types of instructions, demonstrate their impact through live examples, and show how they influence everything from conversation style to reasoning depth.

WHY
Great AI agents aren’t just functional—they’re intentional. Instructions are the hidden power behind Copilot Studio that make your AI more aligned, consistent, and trustworthy. Whether you’re building a customer-facing chatbot or an internal productivity copilot, understanding how to craft effective instructions is essential to shaping outcomes and ensuring responsible AI behavior.

HOW
This demo-driven session will include real-time examples of how changing instructions alters agent tone, scope, and precision. You’ll see best practices for crafting effective instructions, handling sensitive topics, and combining guidance with grounding for safer, smarter AI experiences.

Takeaways
-After this session, attendees will be able to:
-Understand how instructions influence Copilot Studio agent behavior and tone.
-Design effective instructions to guide AI safely and purposefully.
-Apply templates and patterns to align agents with business goals and compliance needs.
-Confidently create more capable and trustworthy copilots—without writing code.

Target Audience
Business users, Citizen Developers, Solution Architects, and AI Builders working with Microsoft Copilot Studio.

Level
Beginner to Intermediate

Duration
45 minutes