AI agents are hyped as the next revolution in the digital workplace. They promise automated support, contextual help, and real relief for IT departments. But in real-world business, most projects fail, because of tech limitations, but because of organizational reality.

This session iwill tell the story of a future that fails in the present. I’ll share why AI agents still don’t work in companies and which uncomfortable truths we need to face if we want to change that.

This is not a tool walkthrough. This is a reality check:
Why RAG is not enough
Why UX determines trust
Why leadership beats technology
Why we must lead agents instead of just building them

You’ll leave with actionable insights to transform failure into momentum, for companies that really want to make AI agents work.

I promise: this session is uncomfortable. But necessary.