AI agents often look impressive in demos but struggle in real environments. Teams ask how to ground agents in trusted data, restrict actions, and manage changes over time. This session focuses on practical design choices for enterprise-grade agents using Agent 365. You walk through how Dataverse acts as the knowledge layer, Copilot Studio orchestrates conversations, and Power Automate executes controlled actions. The session emphasizes security boundaries, role-based access, and lifecycle management rather than prompt tuning.