Session
Skills, not hype: a proven pathway to confident Copilot use
Innovation often follows a familiar pattern. First comes excitement and inflated expectations, then disappointment when reality does not match the hype. Many organisations risk falling into this trough of disillusionment with Copilot. The way out is to help people gain a realistic understanding of what Copilot can and cannot do, so they can climb the slope of enlightenment and reach stable, productive use.
The most effective route through this journey is simple. Real usage skills drive real adoption.
Building Copilot skills requires more than a single training session or a quick start guide. This session shares a proven, multi‑modal training approach designed to reach people regardless of how they prefer to learn. Through a blend of live learning, self‑paced exploration, guided practice, community challenges, and reflective activities, you will see how to create a cohesive skills pathway that works across roles, regions, and learning styles.
By focusing on practical capability building rather than hype, you can help your organisation move quickly through the dip and build confident, capable Copilot users.
You will leave this session with clear guidance, practical examples, and the confidence to design your own Copilot skilling pathway that supports sustainable, long‑term adoption.
Sara Fennah
M365 Consultant/Trainer, MCT, MVP (M365), MCT Community Lead
Perth, United Kingdom
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