Which emotional intelligence framework delivers the greatest impact for today's leaders—and does it even matter? While millions are spent on employee soft skills development training, many don't realize they're choosing between fundamentally different approaches that can lead to vastly different outcomes. In this session, we’ll demystify the three dominant emotional intelligence models reshaping workplace performance and discover which approach delivers the greatest impact for specific challenges. You'll explore Mayer-Salovey's Four-Branch Ability Model (focusing on emotional problem-solving skills), Bar-On's EQ-i 2.0 Mixed Model (emphasizing 15 competencies across five domains), and Goleman's Workplace Competency Model (targeting performance-based emotional skills). Recognizing the strengths and blind spots of each framework, you’ll learn when to apply ability-based versus competency-based approaches, and will walk away with a customizable EQ development roadmap and coaching tools to turn everyday workplace challenges into catalyst moments for emotional intelligence growth.