As organisations embrace more and more the use of AI, roles shift and routines evolve. The value of what people know becomes more important than ever. When tasks become automated and responsibilities change, the knowledge people carry - their experience, insights, and know-how - can become their most meaningful contribution.

This session is about turning that tacit knowledge into something visible, usable, and lasting. Whether it’s written down or spoken aloud, capturing what people know helps others and frees up time for deeper, more meaningful work. Sounds difficult? With SharePoint and Microsoft 365’s AI capabilities, it doesn't have to.

In this session, I’ll show you in practice:
- How to use Copilot to turn any text into SharePoint pages
- What kind of content AI actually understands—and how to write or speak for it
- How to encourage knowledge sharing without adding extra work
- Ways to structure information so it’s usable by both humans and AI
- How to build a culture of documenting the “unwritten”.

If your organisation is full of smart people but light on written knowledge, this session will help you bridge the gap with tools you already have.