As cloud-native systems scale, observability must evolve from static dashboards to production-grade solutions that improve reliability. This session introduces Conversational Observability, where Grafana’s Model Control Plane (MCP) and AI assistants enable engineers to debug faster and auto-generate incident reports to Slack. We’ll showcase how production teams can apply conversational workflows to accelerate root cause analysis, reduce toil, and streamline incident response all while integrating with the tools they already use.