Do you have someone in your life who frustrates you? Would it shock you to know that they probably don't mean to? Most people enter interactions with good intentions - treating others the way they want to be treated; frustration forms when what they need out of the interaction (approach, content, etc.) is not the same as what we need. Through her Do Unto Others is a Lie workshop, Shella Travarca provides the secret decoder ring for positive interactions by revealing 1) who you are, 2) who they are, and 3) what to do with this information. Follow her simple observation playbook to reduce frustrations and create productive interactions with all the people in your life.