SaaS vendors face significant challenges in making their applications available across multiple clouds, such as complexity, cost management, security, performance, vendor lock-in, and talent shortages. Each cloud provider has unique infrastructure, pricing, and compliance requirements, making it difficult to manage resources and ensure consistency. Vendors must also address latency, disaster recovery, SLAs, and centralized monitoring.

To simplify this, my talk presents a platform approach for multi-cloud SaaS launch and provisioning. This platform offers centralized control, supports cloud-agnostic configurations, automates scaling, optimizes costs, and ensures security and compliance. Key features include:

Substrate Services: Foundational tools to run SaaS across clouds, integrated with cloud-native and vendor services.

Consistent Customer Experience: Seamless SaaS experience pre- and post-purchase, aligned with cloud-specific features.

Provider Consistency & Efficiency: Streamlined provisioning, management, and scaling across clouds, reducing complexity and maximizing economies of scale.

This approach allows SaaS vendors to focus on service delivery while simplifying multi-cloud operations.