In tech, we watch dashboards; in hospitals, we watch heartbeats. Both tell stories of systems fighting to stay alive.
In this talk, Shobhit Verma — SRE Manager, filmmaker, and creator behind The Jugaad Guy — shares what a real-life ICU experience taught him about observability, empathy, and awareness. Drawing parallels between cloud reliability and human resilience, he explores how metrics, alerts, and dashboards mean nothing without understanding their context.
From production outages to personal ones, Shobhit reveals why true reliability isn’t just about uptime — it’s about how gracefully we respond when things fail. Because whether it’s systems or souls, every heartbeat counts.