Session
The Quiet Hero of Digital Transformation: Taxonomy in Action
Behind every successful digital transformation lies a quiet hero. For the past eight years, our taxonomy has been that unsung agent—silently connecting people to knowledge, building communities, and shaping how we work, learn, and grow.
In this session, you’ll hear the story of how a simple idea evolved into a powerful framework that:
• Connects people to people and people to content using Viva Engage and SharePoint.
• Illuminates the knowledge heartbeat of the organization through structured content and community insights.
• Powers content discovery with Microsoft Search, making knowledge accessible when and where it’s needed.
• Supports governance across diverse stakeholders and evolving language.
• Enables automation and intelligent content curation.
• Leverages analytics to:
o Demonstrate return on investment and track engagement.
o Identify like-minded colleagues and foster team formation around shared interests and expertise.
• Guide continuous improvement of taxonomy and knowledge strategies.
We’ll explore the challenges, the breakthroughs, and the governance strategies that helped our taxonomy become a catalyst for cultural and operational change. Whether you're just starting your taxonomy journey or looking to elevate your existing structure, this session will offer inspiration, practical insights, and a fresh perspective on taxonomy as a strategic asset.
Why Attend: This session is grounded in real-world scenarios and hands-on experience. You’ll see practical examples of how we solved search challenges, and you will leave with actionable insights you try today.
Duration: 45 minutes
Audience: Microsoft 365 Admins, Power Users, Intranet Managers, and Knowledge Managers

Simon Denton
IT Architect at Mott MacDonald
Birmingham, United Kingdom
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