Join us for a hands-on look at how we built and deployed a smart IT helpdesk bot that’s already making a real difference in daily support operations. In this session, we’ll walk you through the key features of the bot, the technologies we used to develop it, and the types of tasks it handles, such as resetting passwords, creating tickets, and answering common IT questions.
We’ll share how we integrated the bot into the customer’s system and talk about the challenges we faced along the way.

Most importantly, we’ll present real-world results from a few months of live operation, including measurable cost savings and improvements in support efficiency.

If you're curious about what’s possible with AI-powered automation in IT support, and how to make it work in practice, this session is for you.