Schools at EF Education First handle thousands of students every week in more than 150 locations worldwide. Emergencies may happen with no notice, whether for weather-related events or a terrorist attack. How do we react promptly and safeguard the security and safety of our students and staff around the world?
A system of multiple communication channels is used to reach out on students and inquiry about their incolumity. The last known location is tracked with GPS units and its data collected and analysed via the Azure IoT Hub; automatic messages and calls in multiple languages are initiated from the CRM and replies processed with Azure Cognitive Services using text and voice recognition and translation; bots are used for checking status and condition.
Targeted at software architects, developers and product owners, this session explores the core capabilities of the Azure IoT and Cognitive Services in providing an integrated and effective solution for immediate response to emergencies using a variety of communication channels and languages.