Have you ever wondered how to avoid Change-failure? This session will drive your MS Teams or M365 adoption project, providing the key steps to deliver a successful change program. You don’t need to be a Change Manager to achieve many successes.

Solid takeaways to help you define your Change Scope, RoadMap, identify the value by personae and identify the objectives that will drive your Communications and training planning.

Working through a practical model based on ADKAR we will identify the planning and delivery scopes that will ensure your new or experienced M365 users understand what is expected of them in your organisation.