Session
Maximizing Efficiency with Copilot: Integrating AI to Transform Dynamics 365 Applications
Copilot is an AI assistant designed to enhance productivity and efficiency within Dynamics 365 Sales and Service applications. It aids users by summarizing key information about leads and opportunities, updating them on recent modifications to their records, assisting in meeting preparations, and augmenting leads with data from external sources. This tool streamlines daily tasks, making it easier for users to manage their sales and service workflows.
Sujithkumar P Sukumaran
CGI, Director Consulting Expert (Bridging Technology and Business: Your Architect for Next-Gen CRM Solutions)
Bengaluru, India
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