In the rapidly evolving world of banking and insurance, enhancing customer experience is key to staying competitive. The Power Platform, combined with AI services, offers a unique opportunity to streamline operations, personalize customer interactions, and drive digital transformation
This session will address why it's essential to balance flexibility and oversight in leveraging these technologies, especially in heavily regulated industries like banking and insurance.
Real-world demos will showcase how these solutions have been successfully integrated into financial services to optimize customer journeys, automate processes, and deliver personalized experiences

TAKEAWAYS
Understand the balance between agility and control when implementing Power Platform solutions in banking and insurance.
Discover practical tips on how to align technical and business objectives, ensuring seamless collaboration between IT and business units.
Gain insights into real-world use cases of Power Platform and AI services that have transformed customer experiences, which you can adapt to your own organization's strategies
Leave with a toolkit of best practices to enhance customer engagement, streamline operations, and drive digital transformation in your financial services business.