AI is everywhere. From copilots and chatbots to autonomous agents, nearly every product today wants to be “AI-powered.” It has become a badge of seriousness, a signal to investors, and a promise to users.

But here’s the uncomfortable truth many teams discover too late: before the model hallucinates, the system will likely time out, become overloaded, retry indefinitely, or buckle under concurrency. AI may be the face of the product, but infrastructure is its backbone.

This session explores the foundational infrastructure required to support these new AI-driven capabilities—reliably, securely, and at scale.