Can you ground AI models in real data? Lessons and challenges from deploying a chatbot for Young Scot.

Many organizations struggle to turn static website content into interactive tools that engage and educate users. In this session, I will share the journey of building a chatbot for Young Scot, a charity focused on supporting young people, to provide cybersecurity advice and digital awareness content.

This session will cover the entire data science project pipeline—from initial concept and technology selection to solving real-world challenges like API integration, grounding the AI, and deploying a production-ready bot.

Whether you’re a data scientist, AI practitioner, or business leader, this session will showcase how to deliver trustworthy and impactful AI solutions that move from static data to meaningful conversations.