Microsoft 365 Groups are more than just another collaboration feature. From an Exchange Online and hybrid perspectives, they each have their own quirks. Default configurations may look convenient at first, but they can quickly lead to unexpected side effects, from strange routing behaviors to undeliverable messages. And to make things even more confusing, Microsoft keeps changing the terminology. Sometimes it’s an Outlook Group, sometimes a Unified Group, sometimes a Microsoft 365 Group. Just to name a few.

In this session, we take a look behind the scenes.
How do M365 Groups really work from an Exchange point of view? Which default settings should you be aware of? Where are the common pitfalls hiding? And how can you avoid the typical issues that arise in hybrid environments? And why are these groups routed in Exchange anyway?

If you want to finally understand what’s going on under the hood and how to keep M365 Groups from turning into a never‑ending troubleshooting story, this session is for you.