Session

Building an AI Center of Excellence for the Autonomous Enterprise

Organizations are moving quickly from AI experimentation to enterprise-wide deployment of copilots, assistants, and autonomous agents. While many organizations focus their early efforts on governance and technology, they often struggle with a more fundamental question: who owns AI, how are decisions made, and what operating model will enable AI to scale across the business?

The organizations seeing the greatest business value from AI are establishing Centers of Excellence that connect strategy, business priorities, technology teams, risk stakeholders, and end users. Rather than acting as a gatekeeper, a modern AI CoE serves as an accelerator by providing clear direction, repeatable processes, and a framework for turning ideas into measurable business outcomes.

In this session, we'll explore how leading organizations are designing AI operating models that support sustainable adoption of copilots and autonomous agents. Through practical frameworks, real-world examples, and lessons learned from enterprise AI programs, we'll discuss how to establish ownership, prioritize use cases, manage demand, build organizational capabilities, measure value, and create the structures necessary to scale AI across the enterprise.

Whether you're launching your first AI initiative or expanding into agentic AI, you'll leave with a blueprint for building an AI Center of Excellence that enables innovation, accelerates adoption, and helps organizations move from isolated pilots to enterprise-wide transformation.

Attendees will leave with:
- A practical blueprint for designing an AI Center of Excellence that aligns business strategy, technology teams, and operational stakeholders.
- Frameworks for prioritizing AI investments, managing demand, and selecting high-value use cases for copilots and autonomous agents.
- Strategies for defining ownership, funding models, success metrics, and value realization across AI initiatives.
- An enterprise operating model that helps organizations scale from experimentation to sustainable AI-powered transformation.


First public delivery

Tiffany Songvilay

AI Workforce Lead | Global Tech Lead, Copilot Adoption Program | Avanade

Houston, Texas, United States

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