Session

From Pilot to Copilot: Building a Scalable AI Adoption Framework

As organizations race to integrate Microsoft 365 Copilot, many are discovering that successful adoption requires more than just enabling a license. It requires a cultural shift, upskilling your workforce, and establishing governance frameworks that balance innovation with responsibility.

This session will guide you through the essential pillars of AI readiness—culture, skills, and governance, helping you build a workplace that’s not only equipped for AI—but empowered by it. This session provides a practical, scalable framework for rolling out Copilot across departments—grounded in change management, governance, and user empowerment.

Drawing from real-world implementations and organizational change principles, we’ll explore how to move from isolated pilots to enterprise-wide transformation. Whether you're in IT, HR, or a business unit, you'll leave with actionable strategies to drive adoption, reduce resistance, and maximize ROI.

Key takeaways:
• Adoption Framework Blueprint: Learn how to assess your organization’s current AI maturity.
• Learn a repeatable model for scaling Copilot from pilot groups to full organizational rollout.
• Change Management Essentials: Discover how to align stakeholders, build champions, and support users through AI-driven change.
• Governance Meets Empowerment: Balance control and innovation with policies that support responsible Copilot use.

Tiffany Songvilay

Group Manager, Sales Support | Global Tech Lead, Copilot Adoption Program | Avanade

Houston, Texas, United States

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