Session

From Zero to Hero: Mastering Prompt Engineering with Microsoft Copilot Chat

As Microsoft 365 Copilot becomes a daily productivity partner, the ability to craft effective prompts is emerging as a critical skill. This full-day, hands-on session is designed to take you from beginner to expert in prompt engineering—unlocking the full potential of Copilot Chat across Word, Excel, Outlook, Teams, and beyond. Whether you're writing documents, analyzing data, managing projects, or creating visuals, the right prompt can transform your workflow.

Bring your computer and follow along as we guide you through real-world examples, prompt patterns, and best practices. You’ll leave with a toolkit of reusable prompts, templates, and strategies that you can apply immediately to boost clarity, creativity, and efficiency.

Prompt Fundamentals: Understanding the AI Mindset
- What is generative AI, large language models, and Microsoft Copilot?
- Anatomy of a prompt: structure, tone, and intent
- How Copilot interprets context and user goals
- Easy-to-understand definitions and examples to get started

Simple to Sophisticated: Crafting Prompts for Everyday Tasks
- Prompt patterns for Word, Excel, Outlook, and Teams
- Using Copilot Chat for summarizing, drafting, and organizing
- Changing tone, acting as a persona, and giving step-by-step instructions
- Troubleshooting unresponsive prompts and avoiding AI hallucinations

Analytical Power: Data, Documents, and Decision-Making
- Prompting Copilot to analyze spreadsheets and visualize data
- Attaching files and referencing content for deeper insights
- Creating charts, tables, and summaries with precision
- Iterating and refining prompts for better results

Creative & Visual Prompts: Unlocking AI’s Artistic Side
- Using Copilot Chat to generate images and diagrams
- Prompting for design ideas, marketing content, and storytelling
- Exploring prompt templates for common business scenarios
- Hands-on prompt-a-thon: practice, feedback, and iteration

Prompting for Automation: Agents, Workflows, and Smart Data
- Creating simple agents using SharePoint lists and web data
- Automating repetitive tasks with Copilot Chat and Microsoft 365 integrations
- Using prompts to trigger workflows, generate reports, and monitor changes
- Best practices for building scalable, reusable prompt-based agents

Tiffany Songvilay

Group Manager, Sales Support | Global Tech Lead, Copilot Adoption Program | Avanade

Houston, Texas, United States

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