Projects don't fail because nobody read the plan. They fail because nobody questioned it. This session makes the case that curiosity is the difference between building what was asked for and delivering what was needed. We'll dig into the business analysis principles and techniques that put it to work: shifting focus from closing the ticket to solving the underlying problem, the cognitive biases that make curiosity feel unnecessary right when it matters most, and the questions that catch gaps before they turn into rework. The techniques get you started. The mindset shift is what turns "done" into "done right."

Previously titled: "Business Analysis for Developers: Embracing a Curiosity Mindset"