Words can be easily misinterpreted in IT projects due to different experiences and perspectives. Imagine the following situation:

Developer to Manager: "I'm almost done" (meaning the tests are still missing)

Manager to Developer: "Great you are done so fast! So lets ship it." (I paid for it and it is ready to be deployed)

These situations happen all the time and can even set your project 'on fire', eventually leading to more stress and even burnout. It almost seems that there is this invisible wall of assumptions that prevents team members from communicating effectively. If there only was a method to break down this wall.

Enter the path of the Clean Language Ninja. Clean Language as an interviewing technique offers this method for revealing the deeper meaning behind words and metaphors using attentive listening, the Clean Mindset, and a framework of specific non-leading questions.
Your guide Tobias Brennecke, who is a certified Clean Language coach, facilitator, conference speaker and IT professional with 15 years of expertise, will navigate you on your workshop journey.

*Key Concepts*

- Constructivism: Navigating communication across mental islands of understanding.
- IT Metaphors & Misunderstandings: Decoding IT metaphors that shape project reality.
- The Wall of Assumptions: Unconscious assumptions and pre-occupations reshaping mental models.
- Exquisite listening: Listen closely with elephant ears and learn parrot-phrasing.
- Clean Mindset: Be Curious about the other person and their perspective.
- Application in IT Context: Establishing robust Ubiquitous Language using Clean Language.
- Core Clean Language Toolkit: Use Clean Language like ninja stars in your next meeting!

Experience Clean Language through a highly interactive session with practical exercises, pair work, and group discussions. This workshop is ideal for developers, testers, architects, BAs, product owners, UX designers, and technical managers seeking to improve communication clarity.

*What you will achieve*

- Develop practical strategies for more effective communication in your IT role.
- Learn key Clean Language 'Ninja Questions' to uncover the true meaning behind words.
- Reduce costly misunderstandings and friction in technical discussions.
- Accelerate shared understanding in requirements and design sessions.
- Use the Clean Language toolkit for deeper domain understanding & modeling.

Overall, this workshop provides the tools and mindset to truly learn effective communication for your daily work.